1. Choose which menu is best for your requirement.

To help you do this you could read through the 'What We Do' pages.

You can also read our quick guide 'Choosing Your Menu'. 

You will find the menus by clicking the links opposite to the set menu pages:

2. Check Dietary Requirements

Please check to find out if any of the people you are ordering for have any particular dietary requirements.

You can see what diets we cater for by going to our Dietary Requirements page.

3. Special Labelling Requests

We can label individual meals with specific peoples name should you wish to direct a certain product to a certain person, in the case of allergy sufferers for example, its useful to make sure nobody else takes their food by mistake if a separate meal has been ordered. 

We can also label all products with a certain message or reference name. Find out more.

3. Delivery Area

Please make sure we deliver to your area, check our Delivery Area page to see a list of towns.

Please note this is a general guide meant for the average size orders and regularity.

If you have a larger order, we will travel further and make special arrangements outside of the norm.

 ** If unsure, please email or call to check. ** 

4. Lead Times

Make sure you are ordering with the correct amount of notice. See our Lead Times page.

5. Delivery Details

Check the following: See our Delivery Details guide for more on the below.

Min Order Quantities - All menus will state the minimum ordering quantities.

Delivery Times/Windows - See when we deliver and ensure you state a 'Latest Time Of Arrival' on your order.

Cool Box Delivery - We can deliver in cold boxes.

Delivery/Handling Charge - All orders incur a small charge for handling and delivery.

6. Emailing Your Order To Us & Order Confirmation

Please send your orders to us by sending a normal written email.

(Please note, our enquiry form contact option at the top right of the page is no longer in service. Please send a direct email for all correspondence.) 

Ensure you receive an email confirmation or the order may not be received.

For more info, see our Emailing Your Order guide. 

7. Packaging Disposal

Most of our packaging has been designed to be recycled or collected for re-use. Its all mostly made from recycled materials and much of it is also biodegradable.

See our more detailed guide on disposing of the packaging.

8. Invoicing & Payment

We send out invoices once a week by email.

You can pay these by calling with a credit card or

We can open a 14 day credit account, terms & conditions apply. More info here.

All first orders must be paid by credit card or bacs in advance.

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